Crown Estate

We are the company responsible for the property management of The Crown Estate’s central London holding, including its Regent Street portfolio.

Brief

To deliver a captivating website for the world’s most inspirational destination where people come to shop, work, live and meet, so we scheduled a strategy session which gave us room to clarify an objective roadmap and quickly see what strategy will help enhance the brand.

Scope

The solution delivers a fully responsive website and a seamless online platform designed to enhance the tenant experience.

Challenges

To make the tenant’s online platform automated and include some features such as onboarding or reception service.

Solution

We delivered an end-to-end solution covering strategic client blueprinting, user-centric design, robust development, and ongoing post-launch support.

Outcome

The new JLL website is fresh, user-friendly and grabs attentions instantly. The new site structure and functionalities facilitate easy renting and bespoke customer support.